Returns
Returns Policy
We strive to make products that our customers are more than satisfied with. If a customer is unsatisfied with one of our products, we ask them to give us a call and a customer service representative will work with them to the best of our abilities.
Customers are responsible for the cost of return freight and the original outbound freight costs. If you feel you are not satisfied with the cover you received, please call our office within your first 7 days and our office will let you know how to proceed with further instructions.
Important Note
Inspect your cover carefully before signing the delivery receipt. If the cover is damaged please refuse the delivery and contact us immediately so a replacement can be shipped to you. If you sign the delivery receipt and later notice damage you must file a damage claim with the freight carrier for a replacement.
Your signature on the delivery receipt states you inspected the item and accepted it in good condition unless otherwise noted so it may be the carrier’s position that you damaged the item after you accepted the delivery. We discourage allowing the carrier to make the delivery without inspection.
If you leave a note and allow the carrier to deliver your cover without an inspection, you are waiving your right of inspection and accepting delivery regardless of its condition.