All orders will be shipped from our HQ in Knoxville, TN using local carriers. The shipping rates are calculated based on your location.

If you are based locally, we encourage you to pick up completed orders from our manufacturing facility. If there are complications for pick up and you live in Knoxville, TN, please speak to our customer sales representatives using the form below. Shipping using our local carriers takes an extended 2-3 days after leaving our facility. During our busy season, our capacity to deliver in your desired time frame can sometimes become challenging and can possibly lead to delays in delivery.

We do our best to stay on schedule but cannot guarantee a hot tub cover can be delivered within an exact time frame. If you do have any questions regarding our lead time and if it may be delayed in any way, prior to placing your order, please feel free to contact our customer sales representatives.